RAM Credit Info is a trusted and professionally managed credit reference agency that provides business and credit information about companies, businesses and individuals.

Credit information reports are a record of facts about companies, businesses and individuals in terms of their credit profile and past history such as litigation cases, bankruptcy cases, petition winding ups, negative payment records.

When processing a loan application, the financial institution will evaluate the borrower’s credit as a background review of the borrower from various sources such as information supplied by RAM Credit Info such as CTOS Data Systems Sdn Bhd (CTOS), FIS Data Reference Sdn Bhd (FIS), Credit Bureau Malaysia Sdn Bhd (CBM), Dun & Bradstreet (Malaysia) Sdn Bhd (D&B), Basis Corporation Sdn Bhd and RAM Credit Information Sdn Bhd (RAMCI). Information provided through the credit report can help financial institutions in their evaluation process.

Every revision made by TEKUN Nasional will ensure that each applicant must submit an Information Disclosure Authorization Form before the review is made.

If you do not give such consent to RAM Credit Info, there might be a possibility that your loan application will not be processed further by the financial institution as the information from the credit report is an important element of the financial institution to carry out a credit assessment.

No, TEKUN Nasional will bear all administrative costs relating to the revisions made.

Yes. TEKUN Nasional shall make due consideration to the approval of applications from results of the report issued by the RAMCI.

Yes, however, the borrower must first settle the outstanding balance amount from any financial institution involved and only then the loan application can be processed.

Yes, TEKUN will share information to RAMCI for borrowers with unsatisfactory repayment records. (NPL)

No. The information contained in the credit report either positive or negative is the “leading information” for financial institutions to carry out credit assessments. Financial institutions have guidelines, business strategies and internal policies to analyze the financial position of a borrower and any final decision is solely in the hands of the financial institution.

You must obtain a loan settlement confirmation letter from the financial institution giving the facility and bring a copy of the letter to RAM Credit Info for the purpose of verifying and updating the information in your credit report.

Bad credit records and history are most likely due to several factors such as outstanding debt in the accounts at financial institutions that have not been settled or payment is not made at the designated time. It is advisable to consult and seek advice on refunds with the financial institution. Your credit record will show a better position when your account is back in order and your repayment records will be on time.

For your information, this Act has determined that any RAM Credit Info is not allowed to disclose information about the status of individual bankruptcy after a period of two years after the individual release date from bankruptcy. In this regard, you are advised to bring a supporting document to RAM Credit Info for the purpose of updating the information in your credit report.

If you have strong evidence, you are advised to make further complaints to the Registrar’s Office of the Credit Reporting Agency and further investigation will be conducted.